About the Client 360
Holistic View
Client 360 refers to a holistic view of a client. Harmonizing and synchronising multiple datasets and creating a single verion of truth.
Services
Linked services and datasets - for different source systems Consistent and uniform set of identifiers and extended attributes that describes the clients.
Master Data Management (MDM)
Ensure the uniformity, accuracy, stewardship, semantic consistency, and accountability of the enterprise’s official shared master data assets.
Key Benefits
Recent or current issue recorded that a client service agent should be aware of.
Service Activity
Activity across all data division, Interaction History.
